AODA / WCAG 2.1 A-AA Compliance

Are your website and digital assets accessible for non-sighted and visually impaired visitors? There are approximately 50 Million non-sighted people in the world and 250 Million visually impaired with the number growing weekly. Depending on where your are located globally, you are required to ensure your website and digital assets are accessible in terms of layout, content and coding. We can help you identify and remediate your gaps as well as setup an annual program for you to run or for us to work on together.

Interim/Virtual
CIO, CISO, CTO, CDO, CRO, COO

Do you have goals you need to achieve? We perform the role of CIO, CISO, CTO, CDO, CRO or COO on a fixed “Interim” basis or variable “Virtual” basis including oversight, strategy, cyber security, budgeting, project/program facilitation, operations, talent management, sales and marketing management, data and privacy breach incident management, cost management, vendor compliance and management, standardization and delivery of agreed deliverables. If needed, we can also act as a deposition/trial computer expert and witness on behalf of your organization.

Business Continuity AND DISASTER RECOVERY PLANNING

We can design, implement and test your Business Continuity and Disaster Recovery Plan including acting as member of BCP/DR Response Teams.

SOURCING

We are great at sourcing systems, solutions and services including gathering business requirements, specifications, facilitating RFx’s, negotiating and implementing.

Mergers & Acquisitions

We have a methodology to assess and integrate merger and acquisition technology environments - we put the pieces of the puzzle together for you.

IT ENVIRONMENT ASSESSMENTS and STRATEGIC PLANNING, Governance, Risk & Compliance

Is your technology and systems environment secure, efficient, effective, compliant and ready to be leveraged to support your business plans?  Is your organization and customer data protected?  We can guide you in reducing risk, and help you prepare, self-assess (including scans) and remediate to meet compliance. We excel at updating programs, policies, procedures, processes, training, systems and services to assist with compliance for:

• CASL

• eHealth Ontario Privacy and Technology Standards

• IIROC

• ISO 27001

• OSFI

• PCI-DSS

• PIPEDA / Provincial and Global Privacy Regulations

• SOX

• WCAG/AODA Accessibility Compliance

IT SERVICE DESK
SERVICE CULTURE EMPOWERMENT

True service is scarce and has value. Each of us understands service based upon our individual and shared life experiences. The service cultures we work in impact the level of service we expect and the way we deliver it ourselves. We specialize in inspiring IT leaders and teams to connect with their Service Passion and how they should deliver it to others to build trust and loyalty with customers and other stakeholders.